If your order is in stock, great ...go through checkout and your order will be sent out within 24 hours with the chosen postal service you have opted for.

If your item is not in stock and you would like to preorder, your item will be made when the preorder note tells you. Your item will be made and ready i.e end of Feb and then shipped out to you with your chosen postal service you opted for.

If your item is not in stock and you would like the order before the pre date order date then please select custom order in drop down menus and your order will be added to recent orders and will be made in order of recieving. This process can take upto 2 weeks depending on our current turnaround. If you require a timeframe please do message me prior to ordering and i can tell you when i would expect this order to be fullfilled and then you can make a decision before ordering which is great if the item your ordering is a gift and you need it by a certain date.

Alternatively you can wait until we restock the item/size you require. We update on social media to let you know we have restocked an item and via subscription emails so it pays to subscribe as this will send you updates and offers.

The process - Each design is hand crafted individually using traditional silversmithing technique. This means each piece is fabricated out of sheet metal, metal wire or Silver Clay.

Each are cut out by hand with a jewellers saw. edges are rounded and smothed by files and sand paper. Form are reacted by hammering and connections made via soldering with a jewellers torch.

Some designs are cast moulded or stamped to cut down on phyisical labour but this still comes with a whole lot of finishing stepsand a whole lot of hand polishing.

Each piece is polished by hand, using a series of files, buffers and sanding clothes.

While minimal componants are manufactured these are i.e clasps or bolts, each chain is measured from a spool of sterling silver wire and soldered together and still requires the same amount of finishing. To end this whole process they are then put into a barreling machine to wash and polish out any finer detail and helps the hardening process of each design. Then because im a bit of a perfectionist they are hand polished again, cleaned and then packaged up just for you.

Fullfillment - Each piece of jewellery is carefully made by hand down to each and every polishing stage. While some pieces are in stock and ready to ship out immediatly, most are made once ordered. Please allow 1-2 weeks to fulfil your order although it should arrive within 7 days depending on our current turnaround time.

If ordering as a gift its best to be prepared and allow 2 weeks or contact me prior to ordering to give you a turnaround time for the item your interested in. The timeframe above depends on the amount of orders ahead of yours, as well as the availability of the materials needed to complete your order.

During seasonal holidays it is best to order well in advance! or visit one of our christmas markets, visit our social media to be updated on events.

Uk Shipping - FREE with orders over £75. All orders are sent via royal mail (although we may rethink this coming up to the holidays with all the postal strikes), once your order is fullfilled and shipped you will be sent a dispatch notice to let you know its on its way with a tracking number via email.Please make sure you use an address that is safe and secure as we are not responsable for lost or stolen packages.

 

International Shipping - FREE with orders over £100. All orders are sent via Royal Mail international and tracked. Although as said above we may be forced to change the delivery company if postal strikes continue.

As a small business owner it can be an incrediable financial burden to refund customers so i ask that you choose your piece thoughfully before buying. You can message me prior to making your order via our chat box  (on the right hand side of your screen) and i will be happy to assist you with more information, images or sending out a ring sizer for example to assist you.

As most of the rings are made to order and therefore fall under custom order terms and conditions, please read custom terms and conditions.

I do not stock every ring in every size, every style or every gemstone.

However if your piece does not fit or does not feel comfortable once you do recieve it,  get in touch and i will do what i can to correct it as i want everyone to feel happy wearing my jewellery. So please get in touch,  explain the problem and include your order number if possible as it will take longer to find your order or locate it.